Shipping Policy

CLEAR Wellness currently ships to customers in the United States and Canada.

Orders are processed Monday through Friday, excluding major holidays.

Orders placed before 4:00 PM are typically processed the same business day. Orders placed after 4:00 PM are typically processed the next business day.

Please note that processing time is separate from shipping transit time.

Shipping Carrier

We currently ship using USPS.

Shipping rates and estimated delivery times are calculated and displayed at checkout based on your shipping address and selected shipping method.

United States Shipping

Delivery times vary depending on the shipping destination and the shipping method selected at checkout.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Canada Shipping

We ship to Canada; however, Canadian customers are responsible for any applicable customs fees, duties, taxes, import charges, or carrier fees.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Delivery times for Canadian orders may vary due to customs processing and carrier delays.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

CLEAR Wellness is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an address error after placing your order, please contact us as soon as possible at support@shopclearwellness.com. We will do our best to help, but we cannot guarantee changes once an order has been processed or shipped.

Lost, Delayed, or Stolen Packages

Once a package has been handed to the shipping carrier, delays may occur that are outside of our control.

CLEAR Wellness is not responsible for carrier delays, lost packages, or stolen packages after confirmed delivery.

If your package is marked as delivered but you have not received it, please check with your local carrier, household members, neighbors, front desk, mailroom, or building management.

You may also contact us at support@shopclearwellness.com, and we will do our best to assist.

Damaged Packages

If your order arrives damaged, please contact us at support@shopclearwellness.com within 7 days of delivery with your order number and photos of the damaged package and product.

We will review the issue and work to make it right.