Last updated: June 16, 2026

Privacy Policy

This Privacy Policy describes how CLEAR Wellness collects, uses, and shares your personal information when you visit, use, or make a purchase from our website.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect certain information from you, including:

Name
Email address
Phone number
Billing address
Shipping address
Payment information
Order details
Account information
Subscription details
Customer support messages
Device and browser information
IP address
Website activity and usage data

We collect this information when you place an order, create an account, subscribe to emails or SMS messages, contact us, use our website, or interact with our store.

How We Use Your Information

We use your information to:

Process and fulfill orders
Process payments
Ship products
Send order confirmations and shipping updates
Manage subscriptions and recurring orders
Provide customer support
Respond to questions or requests
Improve our website and customer experience
Prevent fraud and protect our business
Send marketing emails or messages, if you have opted in
Measure website performance and advertising effectiveness
Comply with legal, tax, and regulatory obligations

Payment Information

Payments are processed through secure third-party payment providers. CLEAR Wellness does not directly store full credit card numbers or full payment card details.

Payment processing is handled by Shopify and/or other authorized payment processors.

Shopify

Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products to you.

Your personal information may be processed by Shopify as part of store operations, checkout, payment processing, order management, fraud prevention, analytics, and related services.

Subscriptions

If you purchase a subscription, your information may be used to manage recurring billing, subscription renewals, payment updates, skipped orders, cancellations, and customer account access.

Subscription services may be supported by Shopify or third-party subscription providers.

Email and Marketing Communications

If you opt in to receive marketing communications, we may use your email address or phone number to send updates, promotions, product information, reminders, or other marketing messages.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at support@shopclearwellness.com.

If SMS marketing is offered and you opt in, message and data rates may apply. You may opt out according to the instructions provided in the message.

Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, and similar tracking technologies to operate the website, remember preferences, analyze traffic, improve performance, personalize content, and measure advertising effectiveness.

These technologies may collect information about your device, browser, IP address, pages viewed, products viewed, links clicked, and other website interactions.

You may be able to disable cookies through your browser settings, but some parts of the website may not function properly.

Analytics and Advertising

We may use analytics and advertising tools, including Google Analytics, Google tags, Shopify analytics, and other third-party tools, to understand website traffic, measure performance, and improve marketing.

These tools may collect information about how users interact with our website and may help us show relevant ads or measure ad performance.

Sharing Your Information

We may share your information with trusted third parties who help us operate our business, including:

Shopify
Payment processors
Shipping carriers
Subscription providers
Email and SMS marketing platforms
Analytics providers
Advertising platforms
Fraud prevention services
Customer support tools
Legal, tax, accounting, or compliance service providers

We do not sell your personal information to advertisers.

Order Fulfillment and Shipping

We may share necessary order and shipping information with carriers and fulfillment partners so your order can be delivered.

For orders shipped to Canada, information may also be used for customs, duties, import processing, or carrier requirements.

Legal Compliance and Fraud Prevention

We may use or share your information when necessary to comply with applicable laws, respond to lawful requests, enforce our policies, protect our rights, prevent fraud, investigate suspicious activity, or protect the safety of our customers and business.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order history, customer support, tax, accounting, legal, fraud prevention, and business recordkeeping purposes.

You may request deletion of certain personal information by contacting us, subject to legal, operational, or compliance requirements.

Your Rights

Depending on where you live, you may have rights related to your personal information, including the right to access, correct, delete, or request information about how your data is used.

To make a privacy request, contact us at support@shopclearwellness.com.

We may need to verify your identity before processing certain requests.

United States and Canada Customers

CLEAR Wellness currently sells to customers in the United States and Canada. If you access our website or place an order from outside these regions, your information may still be processed in the United States, Canada, or other locations where our service providers operate.

Children’s Privacy

Our website and products are intended for adults 18 years of age or older.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at support@shopclearwellness.com so we can review and delete it when appropriate.

Security

We take reasonable steps to protect your personal information. However, no online store, website, payment system, or electronic transmission is completely secure.

You are responsible for keeping your account login information private and secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Us

For privacy questions or requests, contact us at:

support@shopclearwellness.com